Bateman

It is important to remember that for every bad review there are probably lots of satisfied customers. These reviews are the comments of individual visitors to Information Britain and have not been authenticated by us. They should not be taken as the views of Crawbar Ltd - publishers of this web site.

Reviews of Bateman Arms, Leominster

Best rates for a Local Hotel

Review by Diana Mahood on 21st April, 2008

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Hi, I was sorry to read of Mr & Mrs Ellison's disappointing visit and the response of the previous owner Bill and I took over the Bateman Arms in Nov 07 and I can assure you the bed is repaired and the curtain rail secured and I would sincerely hope that The Bateman would be given a second chance:) Regards Diana

Date visited: new owners

Review by terry on 21st April, 2008

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We like this place. New owners are professional and enthusiastic, the ambience is spot and the service good. Worth a stay

Review by Chris Ellison on 4th November, 2007

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My wife drew the curtains and the curtain rod fell down and bruised her arm, in the middle of the night while we were both asleep the bed collapsed. When I complained to the owner by letter his reply was very arrogant asking what else do we expect from an old hotel and antique furniture. It was clear from the eloquence of his letter that he had had a lot of practice at answering complaints. What amazed me is that there was not a word of apology in his letter - He clearly thought that the fact that the room was not fit for purpose was our fault. I would never stay there again and would encourage potential residents to look elsewhere

Date visited: 29th September 2007

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