It is important to remember that for every bad review there are probably lots of satisfied customers. These reviews are the comments of individual visitors to Information Britain and have not been authenticated by us. They should not be taken as the views of Crawbar Ltd - publishers of this web site.

Reviews of Norton House Hotel, Edinburgh

Best rates for a Local Hotel

Review by Chris on 16th September, 2007

Add your review
I was surprised to find that the smaller details one might expect from a 4* hotel were sadly lacking i.e. only one towel and dressing gown for us to share and old cobwebs on the windows. Having mastered the TV controls it was disappointing to find only 4 watchable terrestrial channels and Sky Sports (in the days of FreeView and given that the Plasma is the key feature in the room), it was more disappointing to find the video we borrowed was unreadable in the DVD player provided. The following morning, having ordered a newspaper the previous evening it was disappointing to be delivered the wrong paper (News of the World in lieu of the Sunday Times)and without any offer to rectify the situation. Having attempted to give feedback, no mechanism is available on either in the room or on the website - so I decided to leave it publicly where it might be found. In order to try to keep the balance, the room was exactly as described (if not more than a little warm)and I was kept well informed - 2 letters on arrival at reception wishing me a pleasant stay and a further letter delivered pre-dinner wishing me a pleasant night. The setting is simply beautiful and we enjoyed a hearty Scottish breakfast before setting off. The saving grace - the Ushers Restaurant - Fine dining at it's best. It must be amongst the best food I have sampled across the globe and with exceptional service - truly unhurried and exquisite.

Date visited: 15 - 16 September 2007

Review by Sheryl Ramsey on 11th June, 2007

Add your review
Me and my partners family came to stay at the Norton House Hotel as my partners cousin was gettin married there. The hotel was amazing and the people that worked there was so kind and helpful and really made us feel at home. The wedding was an absolute success and the food was also amazing!Next time we come to Edinburgh, we will definatly be staying at this hotel again.

Date visited: 25/05/07

Review by Fraser Smith on 22nd July, 2006

Add your review
The Ushers restauraunt is sheer brilliance(IT HAS 3 AA ROSETTES NOW)

- Write a Review

Brit Quote:
After silence, that which comes nearest to expressing the inexpressible is music. - Aldous Huxley
More Quotes

On this day:
Eddystone Lighthouse Smashed by Storm - 1703, Britains 1st policewoman goes on duty - 1914, Train Downs Nazi Plane - 1942, Ross McWhirter killed by IRA - 1975, Damilola Taylor Stabbed to Death - 2000
More dates from British history

click here to view all the British counties

County Pages