Reviews of Harthill Hall Country House Cottages,
Review by Alice on 15th January, 2010
Add your review Date visited: Jan 2010
We booked 4 nights in Priesthill at an amazing price of £199. Lovely cottage - really clean and tidy, very comfortable. The kitchen was very well equipped, and the welcome basket was the best we've even had - with everything from milk, tea and coffee, to a bottle of wine, fresh bread, juice, eggs and some biscuits. The double bedroom was cosy, but the bed was very comfortable. Linen and towels were all provided and were clean, soft and good quality. The staff were amazingly helpful and friendly. We also made full use of the hot tub and pool, which were great. Wonderful cottage, wonderful views, wonderful holiday - very highly recommended.
Date visited: Jan 2010
Review by Michelle Mohindra on 3rd September, 2009
Add your review Date visited: July 09
We went for a rare one nights stay away from the kids as an anniversary treat! Unfortunately we checked in and then straight back out as it was so bad! Our cottage cost £125 for one night! It was so dark and dingy that we had to switch the lights on on a bright, sunny afternoon! They didn't work!! Upon inspection and with total disbelief we found torn and filthy curtains, cobwebs with dead bluebottles, live bluebottles and awful towels and bedlinen. We paid £25 for champagne and chocolates. The chocolates had melted and reformed into a mush but even worse are sold in our local shop for 99p. The toilet took an age to flush and was terrifying when it did and, to top it all, after a short period of sitting on the sofa whilst deciding what to do, my husband started to itch!! This was the final straw and we left, never to return! We have since tried to negotiate a refund but have been met with an almost laughable response from the receptionist/manager who is dillusional to say the least, if she'll even speak to you! Fawlty Towers could use some ideas from this place!
Date visited: July 09