It is important to remember that for every bad review there are probably lots of satisfied customers. These reviews are the comments of individual visitors to Information Britain and have not been authenticated by us. They should not be taken as the views of Crawbar Ltd - publishers of this web site.

Reviews of Bell & Crown, Chiswick

Best rates for a Local Hotel

Review by Camraman on 9th April, 2011

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The landlady was incredibly rude. I politely asked if the conservatory roof blinds could be lowered (stowed) to allow more light in on the first good day of the year, the reply was an unfriendly "NO. You won't touch those blinds it's going to be sunny tomorrow and I am only going to have to raise them again". After this someone who I can only guess was the landlord came over and asked if we were "the tourists" as "I just wanted to see what the people who asked for the blinds to be lowered looked like" Shortly after this I noticed that the canopy outside was also lowered to reduce the light level even more. This could have been a coincidence but I doubt it. I have never known anyone who, being in the service industry should be polite and civil to their clientele to be so rude. Over 1 pub a week is closing due to a poor economy, with honest hard working landlords. It’s a crying shame that this one isn't replacing one of the good ones. This is not a pub that anyone should frequent.

Date visited: 7/4/2011

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