It is important to remember that for every bad review there are probably lots of satisfied customers. These reviews are the comments of individual visitors to Information Britain and have not been authenticated by us. They should not be taken as the views of Crawbar Ltd - publishers of this web site.

Reviews of Wicked Lady, Wheathampstead

Best rates for a Local Hotel

Review by Paul S on 18th January, 2009

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It's just about a mile from home to "The Wicked Lady" so we walked there, on what turned out to be a cold blustery evening. Upon arrival we were instantly warmed by the welcome we received from the friendly staff and shown to our table immediately. We ordered drinks as we sat down, which arrived very promptly and when the watress turned up to take our food order we had to ask for more time because we felt like kids in a sweetie shop, with so many wonderful things on offer. The sharing plates are a great idea as a starter, there were three of us and the meze we ordered would have done for four.Each course was superb, the chocolate Marquis dessert with mandarin ice cream is to die for! We found the staff to be friendly, knowledgeable and attentive, the atmosphere was relaxed. All in all a very good evening, not cheap, but good value for money and thet's what it's all about.

Date visited: 17.01.09

Review by Susan O on 2nd October, 2007

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This was our third visit to the Wicked Lady and we went there this evening with my 93 year old aunt to celebrate her birthday. We booked to eat early and arrived shortly after 6.30pm when the restaurant was fairly empty. Despite this the service was very slow and we remembered that this had been the case on one of our previous visits. On our latest visit though it was particularly poor. When drinks which we had ordered with our meal had still not arrived at least 10 minutes after we had ordered them and we were well into our meal my husband had to go to the bar to request that the drinks were served without any further delay. The waiter, Mark, said that he would be dealing with the order and my husband asked that the drinks should be served straight away. Mark did then serve the drinks straight away in an extremely insolent manner by banging them down on our table. None of those in our party have ever personally experienced such abominable service which was reminicent of the worst excesses of Fawlty Towers. One of the waitresses saw what happened and tried to make up for what had happened. She indicated that she would be willing to support us in any complaint that we might wish to make. The meal itself was very good and it seems very unfortunate that it should be let down by such dreadful service - or lack of it

Date visited: 02.10.2007

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