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Reviews of Thistle London Heathrow, Longford

Best rates for a Local Hotel

Review by Anonymous on 29th May, 2008

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Good Points: Excellent breakfast! Clean bedding. Good TV. Bad Points: Car-parking was horrendous. The room smelt strongly of stale cigarette smoke. General review: ROOM: The room smelt badly of 'ingrained' cigarette smoke even though it was marked 'No Smoking' and is now almost a year since the smoking ban in hotels. The room probably needs redecorating to remove the old smell. PARKING: Parking was not good. We eventually parked in car park (B) (there were lots of spaces) but were 'reprimanded' by the check-in staff - who told us it was for staff only. They were talking about our car being clamped - but the car park was not marked in any way as being for staff. Eventually they seemed to understand our problem and said we could park there overnight.The security speaker system at the car park entrance didn't work properly so we couldn't get information without walking into the hotel - 5 times! The reception staff were not very helpful initially and clearly have had to deal with many complaints about parking previously.

Date visited: 2008-05-29

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