It is important to remember that for every bad review there are probably lots of satisfied customers. These reviews are the comments of individual visitors to Information Britain and have not been authenticated by us. They should not be taken as the views of Crawbar Ltd - publishers of this web site.
Add your review Good Points: Excellent breakfast! Clean bedding. Good TV.
Bad Points: Car-parking was horrendous. The room smelt strongly of stale cigarette smoke.
General review: ROOM: The room smelt badly of 'ingrained' cigarette smoke even though it was marked 'No Smoking' and is now almost a year since the smoking ban in hotels. The room probably needs redecorating to remove the old smell. PARKING: Parking was not good. We eventually parked in car park (B) (there were lots of spaces) but were 'reprimanded' by the check-in staff - who told us it was for staff only. They were talking about our car being clamped - but the car park was not marked in any way as being for staff. Eventually they seemed to understand our problem and said we could park there overnight.The security speaker system at the car park entrance didn't work properly so we couldn't get information without walking into the hotel - 5 times! The reception staff were not very helpful initially and clearly have had to deal with many complaints about parking previously.