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Malvern House

I stayed at Malvern House recently. It has beautifully decorated rooms with good amenities. Had everything I could ask for, tea/coffee making facilities with biscuits, complimentary water bottle. Bathrooms had ...More

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Review by Kathryn on 13th December, 2008
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Good Points: The main reason for staying is the welcome I receive with my dogs.
Bad Points: I was challenged by who I believe to be the "Night Receptionist" at 6am on the morning of my departure as I took my dogs out for their early morning "comfort break". Told that he believed only Guide Dogs were welcome in the hotel and that he would check - and who did I speak to. Made me feel as though I had smuggled my dogs in - which would have been impossible anyway! I was not impressed with his attitude. I did inform the receptionist when I checked out and left a note for the Manager.
General review: Generally I was made welcome with my dogs and was very happy with the quality of the meals and pleasant staff.Date visited: 2008-12-13
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