Hilton

It is important to remember that for every bad review there are probably lots of satisfied customers. These reviews are the comments of individual visitors to Information Britain and have not been authenticated by us. They should not be taken as the views of Crawbar Ltd - publishers of this web site.

Featured Destination

January 2020: Get Fit on the North York Moors

January is the traditional month for regretting the excesses of December and promising yourself and others that this year you are definitely going ...More
More Uk destinations

Reviews of Hilton York, York

Best rates for a Local Hotel

Review by lisa gregson on 20th July, 2008

Add your review
We have never been so disappointed with a supposedly 'luxury' hotel. Despite booking a 'deluxe' room, the room was tiny, the bath was stained and suitable only for the short of limb, the 'castle' view was of the castle car park and the deluxe package of fruit, wine, dressing gowns was no where to be found. It was all hard work, phoning reception to point out everything missing, being woken by the cleaners at 8.50 on a Sunday morning after a poor night's sleep due to banging doors and car alarms going off, and being given autopilot answers by the reception staff when overcharged on our bill. No sign of genuine customer service. The website is also highly misleading. There is no such thing as a smoking room despite being given that option on the online booking form.

Date visited: 19 august 2008

- Write a Review

Brit Quote:
Dorchester - A very agreeable town to live in - Daniel Defoe
More Quotes

On this day:
Wedding of Henry VII and Elizabeth of York - 1486, Henry Morgan Sacks Panama City - 1670, Cook reaches Hawaii - 1778, Precedent for Cremation Set - 1884, Bentley Motors Formed - 1919, Deptford Fire Kills 13 - 1981
More dates from British history

click here to view all the British counties

County Pages