It is important to remember that for every bad review there are probably lots of satisfied customers. These reviews are the comments of individual visitors to Information Britain and have not been authenticated by us. They should not be taken as the views of Crawbar Ltd - publishers of this web site.

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Reviews of Royal Oak, Midhurst

Best rates for a Local Hotel

Review by Janet Southam on 11th July, 2010

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I booked a table for lunch for 7 of us well in time for lunch today and was told that it would all be taken care of. When we arrived at 12.20, no table had been laid up for us despite assurance that my request for a certain table was no trouble at all. We ordered our food at 1 o'clock and it arrived at 2.30pm! Evidently the delay was our fault because we had the temerity to order 2 starters to share among 7 of us and the chef apparently needed over an hour to produce 7 mains off the menu. We saw lots of other tables being served well ahead of us when the people had arrived well after us, and then the cheese omelette which I had ordered mysteriously turned into a ham and cheese omelette - with one piece of ham. Now we are looking for an alternative venue for our next family reunion.

Date visited: 11.07.2010

Review by Jeanne Knight on 2nd April, 2008

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My mother used to live in Midhurst and we used to go to the Royal Oak most Sundays. At the time it was owned by to men who had done it up and changed the menu. My mother has subsequently passed away and we continued to go up there on special occasions as it was her pub of choice and because of the memories we had there (we held her wake there). You may now be wondering why i am rating it as a 0. Well we went down on Easter Monday and they were of course a little busy. My husband ordered a mixed grill which he had eaten before and really enjoyed. When it arrived it looked very unappertising and when he prodded the meat on the plate couldnt find the steak and discovered a suspicious kidney looking object on there. He ate some of it (big mistake) because he was hungry however he left 3/4 on his plate. When the meal was over we took it up with the manager ( a lady we had never seen before) who said there had definately been a steak on the plate. Well my husband said he knew what a steak was and there hadnt been one. She said there was one because all their meat came in a vaccum paked bag. She wouldnt accept that we had a point or continue speaking to us. In fact she turned her back and walked away not even acknowledging out valid complaint. My brother waited until she was in the bar area in defference to the other guests and tried to reason with her (he has worked in michelin star restaurant and whilst thats not the type of food we expected it had gone past the issue of the food and on to her outrageous attitude). She refused to talk to us and has now ruined our experiences and memories of this pub and of our mother. My advice to you would be if you have to eat stick to the jacket potatoes, at least they cant be vacum packed and dont expect too much! They were clearly struggling with the few people present. Very annoyed!

Date visited: Easter Monday

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