It is important to remember that for every bad review there are probably lots of satisfied customers. These reviews are the comments of individual visitors to Information Britain and have not been authenticated by us. They should not be taken as the views of Crawbar Ltd - publishers of this web site.

Reviews of Bear & Ragged Staff, Bransford

Best rates for a Local Hotel

Review by Lynda Williams on 9th October, 2005

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As the owner of the Bear & Ragged Staff in Bransford, I was dismayed to read KJM's review on this site. We appreciate all customer feedback - both good and thankfully, rarely, bad comments too. We most certainly do NOT charge a cover charge or make a charge for a glass of tap water. (Having checked our copy of the customer bill, the 3 x £2.75 was 3 pints of Guinness and the glass of water was a bottle of still mineral water at £1.50.) Thank you for allowing me the opportunity to comment too.

Date visited: 8 July 2005

Review by KJM on 10th July, 2005

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Food was expensive but very good, as was the service. Sadly the evening was spoiled by being charged £1.50 for a small glass of tap water and discovering that £2.75 per person had been added as a 'cover charge'. Given the price of the food such overcharging is just plain greedy! So shame on you Bear and Ragged Staff.

Date visited: 8 July 2005

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