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Reviews of Ramada Hotel & Resort Maidstone, Maidstone

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Review by Anonymous on 24th January, 2008

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Date visited: 2008-01-24

Review by Anonymous on 8th November, 2007

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Good Points: The room was exceedingly clean & the beds were very comfortable. Bad Points: No fridge General review: Everything was very good from our arrival to departure. Receptionists went out of their way to be helpful, cleaning staff were very good & polite. Only downside was the service in the restaurant was very slow, but the food more than made up for that.

Date visited: 2007-11-08

Review by anonymous on 21st July, 2006

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aweful hotel - beautiful setting yes, staff and cleanliness horrendous - last year we stayed at the hotel and many many people were complaining i myself complained -went back a year later hoping things would change but not so - took the entire stay there for them to clear the corridor of dirty linen and glasses etc hotel room itself was not cleaned properly and i had to throw rubbish in bins that wasnt done and had to properly clean the bath myself on arrival - the reservations staff at the hotel (not the central reservations) were extremely rude on the phone would seriously not recommend this hotel - booked the room direct with the hotel then found that if you phoned the central booking line you could get the room 40 cheaper, when i then phoned to cancel the room with the hotel got told it was a concert night at leeds castle and they should have put their prices up due to the concert - so be warned do not book direct with the hotel - complained again and from the letter i received from the manager today would appear that they have no intention of changing and basically been told in no uncertain terms that i should stay somewhere else next time i visit maidstone

Date visited: july 2006

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