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Reviews of New Inn, Gloucester

Best rates for a Local Hotel

Review by don on 6th July, 2009

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the hotel is situated in the middle of a pedestrian zone our group of 9 eventually found a car park on arrival to the new inn with all our luggage in tow, the receptionist told us there was no parking at the hotel but they do pay the cost of parking with a ncp car park about a quarter of a mile behind the hotel (great ) but could she explain how to get there from where we had parked NO!!. so an hour later we are checked in, the building looks great very old and dated i actually like that character untill i opened the window to view a brickwall and decaying pigeons within 5 feet of the window as did the other 3 rooms we had, ok we are here now we have travelled for hours lets have a look around and a quick drink as it is our companions 65th the courtyard is ok if you dont mind walking through pigeon dung and fag butts evrywhere at least when you sit down you have a bar a resteraunt a coffee bar oh and the gents toilets for all the whinos to walk in and use then beg for change? ok its in the middle of the city centre we can live with that too. lets have a look around the centre for a bite to eat the hotel is very pricy and does not do a childrens menu so lets find a family pub great a weatherspoons 2 mins away 4.30 pm get there big signs outside family dining, at the bar now sorry sir cant serve you no children after 4 on the weekends hang on sign says family well sir it gets loud here on the weekends try the water pond thats a family place too ok we trot off at the water pond again sorry cant serve you with children after 5 where else can we go well there is a mc donalds on the high street fdck to mcdees we want a family pub for 8 adults and a 3 year old 1 guess where we had to eat and it wasnt back at the hotel!!!. 7pm back at the courtyard a quick drink before getting ready to go to our party we cant get to te bar as all the binge drinkers have turned up before hitting the weatherspoons for buy one get five free we tollerated all the effing and blinding and one drunk falling over the chair untill our toddler got a bit scared so we left pronto. our visit to the irish club that night was fantastic a great atmosphere friendly warm people and of course the birthday boy got to see a lot of old frinds from when he lived there. the room and bed was ok that night they could invest in a modern telly that you can use a remote with though? breakfast sunday morning served 8 till 10 cool full english too 8.50 we all arrive yor table for 9 is already for you sir great we will have 8 full english and sausage sarny for the toddler oh look there is cerial over there and fruit and yoghurts hang on the meal is here its only 20 seconds since we sat down ok so they must be cooked and kept heated till now it explains why the eggs are dry the sausage shrivelled and the beans crusty ok we will have cerial after then, as my wife sat oppisite me and and asked someone to brush the fly off her back that she could feel he repleid fck me thats a big fly and quickly brushed off the adult cockroach after reviving my wife i called the waitress and told her its on the floor somewhere and asked if they knew of this problem a few moments later she returned saying " i spoke withe the chef he hasnt seen any" well my reply was " of course he friggin hasnt seen them he is in the kitchen not the fckin dining room !!!!!!.. WE LEFT EMPTY STOMACHS TOO THANK GOD

Date visited: 04-07-09

Review by Anonymous on 19th February, 2009

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Good Points: Fantastic Building Bad Points: Building needs refurbing General review: OK

Date visited: 2009-02-19

Review by Barbara on 23rd September, 2008

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Good Points: I think that due to the circumstances of the previous owner absconding and defrauding the company (locals were keen to share the information) it would be very unfair to grade the staff and hotel using the above voting mechanism. The staff were under undue pressure after only four days of taking over as all bookings had been deleted by the moonlighters. However, when we arrived, they made us feel very welcome and duly found all three couples in our party a room. The room was clean and tidy, albeit the matress was in need of replacement but all other facilities were in good working order and in good condition. The staff were a family trying to make the best of a bad situation but had a good sense of humour and were very friendly - gave the impression of a family run hotel rather than a chain, which is to their credit. Breakfast was an experience but again, due to our group maintaining a good sense of humour and the staff being so approachable and adaptable (lack of crockery - small coffee pots being used as milk jugs - one can only assume the previous owner moved on with more than money), all I can say is that it was a pleasurable experience and I have no doubt that given support and time to change the damaged reputation, the current management will turn the hotel around.

Date visited: 2008-09-23

Review by Jerry & Karen on 23rd September, 2008

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Having read the bad reviews we still decided to book this hotel as it was the most convenient for what we wanted. We were delighted to find the New Inn under new management - the room was clean, the bed was really comfortable - the breakfast was wonderful and the staff could not be more helpful. Close by parking is a little difficult but the Bruton Way NCP car park is only a few minutes walk away with 24 hour security and only £6.20 for 24 hours. The hotel itself is steeped in really interesting history and is totally charming.

Date visited: 22nd September2008

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