It is important to remember that for every bad review there are probably lots of satisfied customers. These reviews are the comments of individual visitors to Information Britain and have not been authenticated by us. They should not be taken as the views of Crawbar Ltd - publishers of this web site.

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Reviews of Bridge Hotel, Westgate-on-sea

Best rates for a Local Hotel

Review by Simone Boatwright on 2nd February, 2006

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A colleague and I had booked rooms at this hotel and arrived to find the front entrance presided over by two dead palms in terrcotta pots (not the best of starts). Things got worse. The staff member behind the bar asked a couple of the punters in the bar to look after things while she showed me round. We went to the dining room and then through to a very small back lobby which had a sink full of dirty dishes and ashtrays in. This was where I was to make my own breakfast in the morning "there's bread there and cornflakes over there". I mentioned that the board outside the hotel stated that the hotel did a Full English Breakfast. "oh I don't think she's doing that at the moment" I was told. After looking at a bedroom that was a long way from being what you would call clean I decided that 30 per night to sleep in a dirty room and make my own breakfast was a bit steep and I left.

Date visited: 31.1.06

Review by Chris Neighbour on 29th August, 2005

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Whilst the hotel does appear to have had a recent upgrade, in terms of decor and fittings, the room allocated to us had windows that would not open, either in the main room or the bathroom. We were in a hot spell of weather and the thought of having no fresh air overnight appalled us. According to the hotel manager, they had been like that for a some time - the result of bad painting on more than one occasion. The toilet had not been cleaned since the last occupant and the main bulb was missing from the bathroom which would have made life difficult at night! We also didn't discover until we got there that breakfast did not start until 9 o'clock, which we thought was rather late (to fit in with our itinerary). When we asked whether they could provide a continental breakfast at an earlier time - as hotels normally do quite happily - we learnt that we could have this but we would have to get it ourselves. Self-catering wasn't what we had in mind! We got the distinct impression that, although I had booked several weeks in advance, things were not made ready for us as we would have expected, nor made to feel particularly welcome. We had been looking forward to staying in Westgate-on-Sea, the town where we took holidays as children, but decided not to stay and travelled home that night.

Date visited: 17 August 2005

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