Review by gordon ayers on 1st December, 2010
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A party of six adults found the evening meal and service to be excellent.We all had three course meals with wine at £1 a bottle. I recommend The Boars Head to anyone looking for high quality food and friendly,efficient service.
Date visited: 30/11/2010
Review by Pol on 10th June, 2010
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Absolutely fabulous as always. Food beautiful, service prompt and polite. I would highly recommend this venue for a lovely meal in really nice, homely surroundings.
Date visited: 10/06/2010
Review by Pete Fischer on 16th March, 2008
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Simply put this used to be a nice place to eat but not any more.
We arrived at 13:00, were told the table was 'in there', found it ourselves and then we sat for 25 minutes before I managed to attract someone's attention to take our order.
After another 10 minutes I then had to ask for bread rolls. The couple who arrived after us (20 minutes) were seated, ordered their food and were served before us, including getting rolls the minute they sat down.
The food arrived. Chicken supreme with a bacon wrap 2 of my daughters, 2 cod fillets and a lasagne. The chips served were 2 small bowls - single portions? but when we asked we were told they were for 4. The lady opposite had one bowl to herself.
The food arrived. My wife's garden peas were cold, which we pointed out. 5 minutes later a waitress with a serious personality problem arrived with a bowl of peas, ' garden peas' she announced! The cold ones were still on the plate - 'well do you want them?’ she virtually threw them onto the table.
We were not offered sauces with the meal and I had to ask for tartare sauce, which arrived eventually.
My daughters then pointed out that the chicken was cold. Not being able to catch the waitresses’ eye - the one who 'served' the peas just looked away continually and was very rude. The chicken was taken away and we continued to eat.
15 minutes later we had finished and my daughters meals still had not been served.
At this point I had had enough and asked to speak with the owner, not just who was in charge.
The head waitress came back and said that the manager was too busy to come to see me but that she would remove the chicken from the bill. I did point out that I had no intention of paying for something that had not been served, apologised to the waitress for having a go at her, but pointed out that this was a meal for my daughter's birthday and that the Boars Head had ruined her day.
Meanwhile the chicken had arrived. My wife told them that we had finished our meal, and asked whether there was any point in them eating now, as we would just be sitting watching them eat. The waitresses stood there before one eventually said 'well do you want them now or now, my arm is going to break off if I just stand here!'.
I then insisted on seeing the manageress, not the waitress who the manageress was obviously hiding behind, as if 'she (the manageress) was too important to deal with a customer with a complaint'.
I pointed out the 'waitress' who was rude then the head waitress disappeared before coming back and saying that the bill had been cleared and there was no charge. Obviously the manageress simply told her to get rid of us.
I have brought my children up to be polite and even they pointed out how rude the waitresses were. I am sorry but is the reason that the waitresses behave in such a manner because the manageress is like-minded?
Don't eat here. Try the Hand & Trumpet in Betley and then you will know what proper food is and how polite staff can be. It will also prove that some people around Crewe know how to treat customers.
Date visited: 16/03/08