Red

It is important to remember that for every bad review there are probably lots of satisfied customers. These reviews are the comments of individual visitors to Information Britain and have not been authenticated by us. They should not be taken as the views of Crawbar Ltd - publishers of this web site.

Reviews of Red Lion, Banbury

Best rates for a Local Hotel

Review by Robert on 9th April, 2009

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Good Points: Excellent, friendly staff, good food and a very comfortable room Bad Points: Online system was very unclear, and the fact that I had booked at a price that allowed no cancellations was hidden in small print. Legally, a totally sound position, morally and in terms of customer service, scandalous behaviour. Your customer rep. who I discussed this with was unhelpful and abrupt, if generally polite. General review: Excellent. However I shall not book one of your hotels again as I believe that your business practice is abysmal.

Date visited: 2009-04-09

Review by Christopher on 29th June, 2008

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Good Points: pleasant staff. we phoned to warn that we might not arrive till around 10pm,the staff noted this on the computer. We wished that we had arrived in time for a meal, those around us looked very good Bad Points: No bad points General review: We needed a stop off on our journey to Portland- we had to go to Sheffield and decided to carry on and not have to retrace our journey on the M1 next day. the hotel was easy to find and we want to go again, and eat there!!!

Date visited: 2008-06-29

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