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Malvern House

I stayed at Malvern House recently. It has beautifully decorated rooms with good amenities. Had everything I could ask for, tea/coffee making facilities with biscuits, complimentary water bottle. Bathrooms had ...More

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Review by Leigh on 26th August, 2009
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Good Points: Receptionist was very pleasant and did attempt to deal with our complaint in as best a manner as was possible and a replacement room was found. (Room initially offerred was unacceptable.)
Bad Points: A shame our replacement room was dingy and had an unsupportive bed. The receptionists thought the bed was a year old. It felt like 5 years old. 2nd sitting - Breakfast was not a happy experience, waiting for service, food barely acceptable and other tables left uncleared and floor around tables dirty.
General review: Poor value for money
Date visited: 2009-08-26
Review by Anonymous on 27th December, 2008
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Good Points: good position, comfortable, willing staffBad Points: poor quality breakfast.cold drinking water not available in room.could do with a resteraunt.General review: pleasent, but could do with e few extras to make stay good value.Date visited: 2008-12-27
Review by Anonymous on 27th December, 2008
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Good Points: good position, comfortable, willing staff
Bad Points: poor quality breakfast.cold drinking water not available in room.could do with a resteraunt.
General review: pleasent, but could do with e few extras to make stay good value.Date visited: 2008-12-27
Review by Anonymous on 8th May, 2008
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Good Points: Beautiful old building - new rooms tastefully done. Lovely old bar.
General review: Would definitely stay there again, right in the centre of the old town with access to lots of bars and restuarants. We booked through active hotels which had a discount. Would say the normal rate of £140 for a newer room is too much for what you get.Date visited: 2008-05-08
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